|Behaviours - Profiling, understanding and managing yourself and others.
Are you and your employees behaviours aligned with your businesses
|Business Consultancy - The fly on the wall helping you maximise your business potential using
financial, non-financial, strategic and competitive analysis.|
|Career Transition and Relocation Services - Helping you and your employees with the transition and change in your
business. CV building, job search, applying for jobs and interviewing skills.|
|Coaching - Individuals, teams and leadership & management. Individual and team development, introducing a coaching culture.
Coaching the coach( es).|
|Credit Analysis - in all business segments including the personal,
small, medium and large market enterprises and the corporate environment. Maximising the chances of getting the cash back.
Understanding and interpreting balance sheets. Making a credit decision. Managing credit risk, controlling credit exposures.
Recovery options when credit risk goes bad.|
| Effective Negotiating - Transactional situations - maximising the one off deal. Relationship situations – increasing the value of the on-going
|Health & Safety - Legislation, compliance and management.|
|Influencing Skills - How to improve the outcome from seemingly impossible business
|Languages – French & Spanish - Business or personal – communicating in the customers language
|Leadership and Management - Great leaders are not always born - most are made and the best
technicians don't necessarily make the best managers. Understanding and working with the differences between leadership and
| Performance Management - Maximising the outcomes in your business by having really effective
job descriptions, job objectives and performance measures working with fully Balanced Scorecards. Managing under and over performers.
Effective recruitment and selection.|
|Personal Presentation Skills
- Making the most of the most important person in any business situation
– YOU. The drivers and destroyers of presenting yourself and your ideas. How
to deliver your message with passion.|
|Process Management - Improve the chances of your business doing
things right –
the first time. Understand the right resource, right people, right process
|Relationship Management -
Developing, building and managing relationships in the business world.
Making the one off deal become a stable business relationship.|
|Sales - Office, telephone or call centre environments, commercial or FSA
regulated. Whether face to face or at the telephone making sure that your people
understand your customer’s needs. Presenting the solution effectively. Managing and working with objections and resistance to doing the deal.
Cold calling – pain or panacea? Developing existing customer value and
managing your business’
individual and team’s performance.|
|Team Building - Effective
communication and leadership.|
|Training - Design and delivery. Delivery of your own material.
Train your own trainers. To get the message across the training needs to be
challenging and stimulating. If you have your own material we can deliver it for you.
Let us help you to make your own people become really effective